Refund policy

Our return policy is 30 days—meaning you’ve got 30 days from delivery to both request a return and get that shirt moving back to us. If you ghost us after that and your item isn’t in transit, your return gets the axe. Time waits for no one… and neither do we.

To be eligible for a return, your item must be in the same condition you received it—unworn, unwashed, free of pet hair, smoke, cologne, or anything else in that category—and in its original packaging.

To start a return, or if you have any return questions, you can contact us at dad@shopbaddad.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Don't be a Karen and write a bad review without giving us the opportunity to fix the issue.

Lost or stolen packages
If your order is marked delivered, and you haven't received it, please note that USPS may mark a package delivered before they actually deliver it. If you have not received your package after 24 hours, please contact your local USPS or carrier. We do not offer refunds on lost or stolen packages.

Exchanges
Due to limited quantities, exchanges are only available if the size is in stock. Because of this, it's imperative that you contact us immediately by emailing dad@shopbaddad.com to initiate an exchange. Exchange items are not shipped out until we have received the item(s) you are exchanging. Don't worry, once an exchange is approved your item is set aside so you don't get screwed.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded (minus shipping costs) on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at dad@shopbaddad.com.

Shipping costs
Customers are responsible for the cost of shipping returns unless otherwise specified by Bad Dad Company.